+64 3 441 7250 · [email protected] · 27 Lake Esplanade, Queenstown 9300

Casino hall access: 20+ · R20

The entrance to Copper Bluffs in the evening

Contact & Directions

Reception is staffed 24 hours, every day of the year. Call, email, or send the enquiry form below and we will come back to you within a few hours. For same-day arrivals please call rather than write.

Getting here

Queenstown Airport is 8km east, about fifteen minutes by road.

From the airport

A private car booked through the hotel is NZ$75 each way for up to three passengers. The airport shuttle runs every twenty minutes and stops two hundred metres from the door. Tell us your flight number and reception will watch it — delays are the norm here in winter.

By car

From State Highway 6 follow Frankton Road into town, then Lake Esplanade along the water. The hotel is on the lake side, three hundred metres past the Sunshine Bay turn. Undercover parking on site, NZ$28 per night, thirty-one spaces, two EV chargers.

On foot

Ten minutes into the town centre along the lakeside path — flat, lit, and considerably nicer than the road. The gondola base is fifteen minutes, Steamer Wharf twelve. The path continues west towards Sunshine Bay and Fernhill.

Queenstown from above
The terrace above the lake
The reception desk

Contact

Have a question? Write to us at [email protected]. For reservations use [email protected], and for events [email protected]. Reception answers +64 3 441 7250 at any hour.

Open larger map and directions

Copper Bluffs
27 Lake Esplanade
9300 Queenstown, Otago
New Zealand

[email protected]
+64 3 441 7250

Copper Bluffs Hospitality Ltd
NZBN 9429047318852

The gaming lounge is on Level One, entry by lift from the lobby. Open 2pm to 2am, later Friday and Saturday. Guests aged 20 and over, photo ID required.

What the desk can do

The concierge desk is staffed from 7am to 10pm, and reception covers it the rest of the time. Most of what we book carries no fee — we hold the operators’ rates rather than marking them up.

Out on the water

Milford Sound coaches and flights, Doubtful Sound overnight cruises, Lake Wakatipu cruises to Walter Peak, and the Earnslaw when she is running. Jet boating on the Shotover and the Dart.

Up the mountain

Ski passes, hire and lessons; shuttles to Coronet Peak and the Remarkables. Gondola and luge tickets. Hiking transport to the Routeburn, Greenstone and Ben Lomond trailheads.

Everything else

Gibbston Valley and Bannockburn wine tours, bungee at the Kawarau and Nevis sites, restaurant bookings in town including the hard ones, car hire, private drivers, dry cleaning and luggage storage.

Reservations

Send us the shape of the stay — dates, how many of you, what you are here for — and reception will reply with availability and a price.

Thank you — your enquiry has reached reception.

Someone will reply from [email protected]. If nothing has arrived within a working day, call +64 3 441 7250 and ask for reservations — the desk is staffed 24 hours.

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Fields marked * are required. We do not take payment through this form and never ask for card details by email. We reply from [email protected].

Reception is staffed at three in the morning,
and someone will answer the telephone