+64 3 441 7250 · [email protected] · 27 Lake Esplanade, Queenstown 9300

Casino hall access: 20+ · R20

The main gaming floor before opening

The Casino at Copper Bluffs

The gaming lounge occupies the whole of Level One, above the lobby and below the guest floors. It was built as a single room rather than a warren, so you can see the whole floor from the door and hear yourself think at a table.

Entry is restricted to guests and visitors aged 20 and over, in line with the Gambling Act 2003. Hotel guests under 20 are welcome everywhere else in the building.

The Gaming Floor

Ten tables, forty-eight machines and one private room.

Table availability varies by day and season — the current schedule is posted at the door and held at reception. This is casino entertainment as part of a resort, not a gaming hall with rooms attached. The casino games on the floor are the traditional ones, and nothing here needs an app or an account.

Slot machines

Forty-eight machines: modern video slots, a short row of classic three-reel machines, and four linked progressive units at the end of the run. Denominations start at 5c, and every machine displays its return-to-player information and a session clock.

Table games

Four blackjack tables and two roulette wheels, one American and one single-zero European, running whenever the lounge is open. Poker and baccarat run to a posted schedule, generally Thursday through Sunday and daily through winter.

Live gaming

Every table is a live table with a professional dealer. There are no automated terminals here and nothing is played against a screen. Say so when you sit down if you have never played — they will walk you through it before the first spin.

Gaming machines along the eastern wall
A blackjack table laid out for play
Roulette wheel detail

The Bendigo Room

A private room off the main floor with two tables, its own bar and a view straight down the lake. It takes bookings for higher-limit blackjack, roulette and baccarat.

The room is reserved by arrangement rather than by walk-in. VIP gaming enquiries go through reception or the enquiry form, and high rollers staying in the Cecil Suite or the Bluffs Penthouse have first call on it.

The Bendigo Room
Gaming chips on the table
The gaming floor at night

Stay the night, make an evening of it

Before you come up

Opening hours

Sunday to Thursday, 2pm until 2am. Friday and Saturday, 2pm until 3am. Open every day of the year, including public holidays.

Age and identification

Entry is restricted to people aged 20 and over. Photo ID is checked at the door for anyone who looks under 25 — a New Zealand driver licence, a Kiwi Access card, or a passport. Photocopies and photographs of documents are not accepted.

Dress code

Smart casual. No high-visibility workwear, no gang insignia, and shoes must be worn. Ski gear is fine before 6pm in the winter season and not after.

Who may enter

Hotel guests and visitors alike, subject to age and ID. Entry is free and there is no membership. The duty manager may decline entry, and does so occasionally.

On the floor

No photography or filming. Phones on silent at the tables. Cash and eftpos at the cage only — there are no cash machines on the gaming floor, by design.

Getting there

Take the lobby lift to Level One. The lounge has its own reception desk where ID is checked and coats can be left.

Host Responsibility

Copper Bluffs operates its gaming lounge under a host responsibility policy required by the Gambling Act 2003. Every member of the gaming team is trained to recognise when play has stopped being entertainment, and to step in without making a scene about it.

You can ask to be excluded from the lounge at any time, for any period you choose. It is free, confidential, handled by the duty manager, and does not affect your room booking, your dining reservations or anything else at the hotel.

Free and confidential help: NZ Gambling Helpline 0800 654 655 (24/7) · Need to Talk? 1737 · Problem Gambling Foundation 0800 664 262 · Text 8006 · choicenotchance.org.nz

Gambling should stay a night out — set a limit before you come up,
and treat what you brought as the cost of the evening